Hyderabad: Ikea India (part of the Ingka Group) has reopened its store in Hyderabad today by putting in place strict and strong safety measures for visitors along with restricting entry of customers at one time to a smaller number to maintain physical distancing.
The furniture store that has its largest facility in India in Hyderabad is now offering all possible options for customers to shop for those who want to come to the store, it is open; regular online services for those who want to shop from the comfort of their homes and Click & Collect service for those who want to go completely contactless right from the beginning.
To ensure a smooth shopping experience at the store, customers can take support from greeters and personal shopper service. Some of the safety measures for customers include – contact-less temperature checks, mandatory face mask, etc.
The store’s shopping bags and trolleys are regularly sanitised as per local norms and contactless hand sanitiser machines will be set up along with indicators on floors for social distancing, physical barriers for extra safety during shopping. Queue management for line-ups, separation screens around sales point, cash registers and customer service points along with other safety checks are in place. However, keeping safety requirements and social distancing in mind, the Ikea restaurant and the children’s play area, Småland will open later.
Ikea had recently introduced its online home furnishing and remote planning services in Hyderabad and Mumbai. Customers can connect online with Ikea experts to consult in home planning.
Aurelie Raimon, Hyderabad Store manager at IKEA said, “Ikea is all about the home and home is everything in India! Especially during these times, Ikea would like to inspire all Indian homes to have a healthy and happy life at home. As we reopen our store, health and safety of co-workers and customers are our topmost priority. We have put strong safety measures throughout the store so that our customers and co-workers feel safe and confident coming back to the store. Having said that, we will be limiting the number of visitors, in adherence to the physical distancing norms. We also strongly encourage customers to use our new Click and Collect service, which is totally contactless and safe.”
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