‘Be empathetic towards people’s pain,’ says ESL Narasimhan

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E S L Narasimhan,
Sri E S L Narasimhan, Hon'ble Governor, Telangana delivering Valedictory address in the 2nd Foundation Course for Group-I Officers

Hyderabad: Governor ESL Narasimhan on Friday advised Group-1 Officers, who completed a foundation course at Dr MCRHRD Institute, to use their positive power rather than mere brute authority of negative power to serve all sections of the society, especially the weak and poor.

“Developing empathy to understand the pains and pathos of people, and demonstrating sympathy in finding enduring solutions for their problems will be greatly instrumental in realising the dream of Bangaru Telangana,” the Governor, who was the chief guest at the valedictory function, said.

Narasimhan called upon the officers to be available to the people 24×7 to bring about a qualitative change in their lives. “The historic reorganisation of the State into 33 relatively small districts provides a rare opportunity to Group-1 Officers to emerge as people-friendly leaders,” he said.

‘Be empathetic towards people’s pain,’ says ESL Narasimhan
The Group-1 Service Officers, along with Sri E S L Narasimhan, Hon’ble Governor, Telangana , Sri B P Acharya, IAS, Spl Chief Secretary to Govt. & DG of the Institute, and other dignitaries

The Governor also urged the officers to contribute proactively to the multifaceted development of Telangana, rather than confining themselves to “merely collecting revenue, endlessly tossing files from one desk to another, and working mechanically as per the archaic rulebook”.

Pointing out that the general image of officers among the public was that they were not people-friendly, he said: “Today’s transparent world of work is characterised by the emergence of strong social media, a vibrant civil society and an ever-alert public. The need of the hour is to drastically change this image (unfriendly officers) by diversifying and enriching their professional and personal competence, commitment, and integrity”.

Institute Director General BP Acharya, in his welcome address, said the aim of the foundation course was to empower and inspire Group-1 officers to contribute their might for the development of the State with outmost sincerity, integrity and a sense of purpose.

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